The touch point difference
One Universal Process
Cocktail Communication Styles®
Fun, Easy and Memorable
Our 4 steps provide one
process for
Coaching ~ Sales ~ Service
to improve communication,
team engagement,
customer service and
profitability
Fun, Easy and Memorable
Cocktail Communication Styles®
Fun, Easy and Memorable
Our programs are Interactive and Engaging and are customized to individual participants creating long-term, sustainable behavioral change
Cocktail Communication Styles®
Cocktail Communication Styles®
Cocktail Communication Styles®
A fun and memorable way to understand and adapt to different communication styles to build long-term relationships, increasing team member and customer loyalty
Professional credentials
ICF Associate Certified Coach (ACC)
ICF Associate Certified Coach (ACC)
ICF Associate Certified Coach (ACC)
Certified as an Associate Certified Coach by the International Coaching Federation, the gold standard in professional coaching. This globally recognized credential reflects our commitment to ethics, excellence, and measurable results in personal and organizational development.
MBTI® Certified Practitioner
ICF Associate Certified Coach (ACC)
ICF Associate Certified Coach (ACC)
Authorized to administer and interpret the Myers-Briggs Type Indicator ® (MBTI ® ), the world's most widely used perosnality assessment tool. We integrate MBTI insights into our training and coaching to foster greater self-awareness, collaboration, and leadership effectiveness.
DDI Targeted Selection® Certified
ICF Associate Certified Coach (ACC)
DDI Targeted Selection® Certified
Certified in DDI's Targeted Selection ®, the industry-leading behavioral interviewing system. This enables us to help organizations make smarter, more predictive hiring decisions by training leaders to assess talent based on competencies, past behavior, and job fit.